Processing Time:

Upon receiving your order, we will strive to process and fulfill it within 2 business days. We are committed to promptly preparing your package for shipment, ensuring that you receive your Sol Energy as quickly as possible.

 

Shipping Methods:

We have partnered with Shopify's carrier accounts to offer you a range of shipping options for your convenience. During the checkout process, you will have the ability to select the shipping method that best suits your needs.

 

Shipping Speeds:

Please note that shipping speeds may vary depending on the selected shipping option and the carrier's delivery timeframes. While we do our best to fulfill orders within 2 days, the actual transit time may differ based on factors beyond our control, such as weather conditions, unforeseen events, and carrier operations.

 

Tracking Information:

To keep you informed about your order's progress, we will provide you with tracking information once your package has been dispatched. You will receive an email notification containing the tracking number, allowing you to monitor your shipment's journey until it arrives at your specified delivery address.

 

Shipping Locations:

Currently, we offer shipping within the United States of America. If your location is not listed, please contact our customer support team, and we will do our best to explore alternative shipping options to accommodate your request.

 

Shipping Costs:

Shipping costs will be calculated based on the selected shipping method, package weight, and destination. During the checkout process, you will be able to review and confirm the shipping fees before finalizing your order.

 

Order Modifications and Address Changes:

Once your order has been placed, we strive to process it swiftly to ensure timely delivery. Therefore, any order modifications or address changes must be requested as soon as possible. Please contact us immediately, and we will do our best to accommodate your request if the order has not already been shipped.

 

Delays and Exceptions:

While we make every effort to meet our estimated shipping times, occasional delays may occur due to unforeseen circumstances. Should there be any significant delays in shipping your order, we will promptly notify you with updates and resolution options.

Contact Us:

If you have any questions or concerns regarding our shipping policy, or if you require any assistance with your order, please do not hesitate to contact us at contact@drinksolenergy.com. We are here to provide you with outstanding service and support.

Last updated: July 19, 2023